Job Satisfaction

Construct: Job satisfaction

Source 1: Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1983). Assessing the attitudes and perceptions of organizatonal members.

In S. Seashore, E. Lawler, P. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures, and practices. New York: John Wiley.

This is a very widely used 3-item job satisfaction scale.

Note: The most recent updates to the Job Descriptive Index family of scales can be accessed online and are free to use and download:

Source 2:  Stanton, J. M., Sinar, E. F., Balzer, W. K., Julian, A. L., Thoresen, P., Aziz, S., et al. (2002). Development of a compact measure of job satisfaction: The abridged Job Descriptive Index. Educational and Psychological Measurement, 62, 173–191.

This is a measure of satisfaction with the work itself, promotion opportunities, co-workers, supervisors, and compensation. The format for questions is a list of adjectives, the format for responses is Y, ?, N, with the question mark indicating that the respondent isn’t certain about whether the item describes his or her job.

DOI: 10.1177/001316440206200112

Source 3:   Ironson, G., Smith, P., Brannick, M., Gibson, M., & Paul, K. (1989). Construction of a Job in General Scale: A comparison of global, composite, and specific measures. Journal of Applied Psychology, 74, 193-200.

This is an 18 item scale based on a list of adjectives, with responses in a format similar to the JDI (Y, ?, N).

DOI: 0021-9010/89/$00.75

Source 4:  Agho, A.O., Price, J.L., & Mueller, C.W. (1992). Discriminant validity of measures of job satisfaction, positive affectivity, and negative affectivity. Journal of Occupational and Organizational Psychology, 65, 185-196.

This is a six-item version of the well-known Brayfield and Rothe scale.

DOI: 10.1111/j.2044-8325.1992.tb00496.x

Source 5:   Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13, 693-713.

A 36 item, nine facet scale. The nine facets are Pay, Promotion, Supervision, Fringe Benefits, Contingent Rewards (performance based rewards), Operating Procedures (required rules and procedures), Coworkers, Nature of Work, and Communication.

 Source 6:  Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307–311.

18 (not 5, as habitually mis-cited!) items to measure job satisfaction.

Source 7:  Used in Ozer, Muammer. (2008). Personal and task-related moderators of leader-member exchange among software developers. Journal of Applied Psychology, 93:5, 1174-1182.

Cronbach’s alpha=.88.

As mentioned previously, the Brayfield and Rothe (1951) scale is habitually mis-cited as having 5 items (in reality, it has 18 items). More accurately, an explicitly shortened, 5 item version of the Brayfield and Rothe (1951) scale (including a list of the specific 5 items used) is included in the following papers:

DOI: 10.1037/0021-9010.93.5.1174.

Source 8:  Bono, J. E., & Judge, T. A. (2002). Self-concordance at work: Toward understanding the motivational effects of transformational leaders. Academy of Management Journal, 46:5, 554-571.

Stable URL:  

Judge, T. A., Bono, J. E., & Locke, E. A. (2000). Personality and job satisfaction: The mediating role of job characteristics. Journal of Applied Psychology, 85:2, 237-249.

DOI: 10.1037/0021-9010.85.2.237