Organizational Citizenship Behavior

Construct: Organizational Citizenship Behavior

Source 1: Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601–617.

10 items to measure two types of OCB: Beneficial to organizational and beneficial to supervisor.

DOI: 10.1177/014920639101700305

Source 2: Event justice perceptions and employees’ reactions: Perceptions of social entity justice as a moderator. Journal of Applied Psychology, 93(3):513-528.

Used in Choi, Jaepil. 2008. 

Cronbach’s alphas= organization (.84), supervisor (.91).

DOI: 10.1037/0021-9010.93.3.513