Tag Archives: trust

Intrateam Trust

Construct: Intrateam trust (team level of analysis)

Reference: De Jong, B. A., & Elfring, T. (2010). How Does Trust Affect the Performance of Ongoing Teams? The Mediating Role of Reflexivity, Monitoring and Effort. Academy of Management Journal, 53(3), 535–549.

Link: http://amj.aom.org/content/53/3/535.short

Reference: Langfred, C. W. (2004). Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Academy of Management Journal, 47(3), 385-399.

Link: http://amj.aom.org/content/47/3/385.short

Trust

Construct: Trust

Trust towards general corporation, no specific target – Source 1: Adams, J.E., Highhouse, S., & Zickar, M.J. (2010). Understanding general distrust of corporations. Corporate Reputation Review, 13, 38-51.

Trust from employee to employer – Source 2:  Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574–599.

 

Trust among coworkers:

Source 3:  Lau, Dora C.; Liden, Robert C. 2008. Antecedents of coworker trust: Leaders’ blessings. Journal of Applied Psychology, 93(5):1130-1138. Use single item network measures of trust to determine level. Looked at leader trust in subordinate and subordinate trust in leader.

Source 4:  Ferrin, D. L., Dirks, K. T., & Shah, P. P. (2006). Direct and indirect effects of third-party relationships on interpersonal trust. Journal of Applied Psychology, 91, 870–883.

Source 5:  Sparrowe, R. T., & Liden, R. C. (2005). Two routes to influence: Integrating leader–member exchange and network perspectives. Administrative Science Quarterly, 50, 505–535.

Source 6:  Burt, R. S., & Knez, M. (1996). Trust and third-party gossip. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organization: Frontiers of theory and research (pp. 68–89). Thousand Oaks, CA: Sage.

Source 7:  Gillespie, N. (2003, August). Measuring trust in working relationships: The behavioral trust inventory. Paper presented at the Academy of Management Conference, Seattle, WA.

 

Upward trust (towards managerial level): 

Source 8:  Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87, 611–628.

Source 9:  Roberts, K. H., & O’Reilly, C. A. (1974). Failures in upward communication in organizations: Three possible culprits. Academy of Management Journal, 17, 205–215. 3 items to measure employee in trust in their managers.

 

Justice heuristic theory:

Source 10:  Used in Choi, Jaepil. 2008. Event justice perceptions and employees’ reactions: Perceptions of social entity justice as a moderator. Journal of Applied Psychology, 93(3):513-528. Cronbach’s alpha=.78.

 

Perception of how I am trusted by the organization:

Source 11:  Used in Salamon, Sabrina Deutsch; Robinson, Sandra L. 2008. Trust that binds: The impact of collective felt trust on organizational performance. Journal of Applied Psychology, 93(3):593-601. Pre-aggregation Cronbach’s alpha=.88.

 

Intrateam trust:

Source 12:  De Jong, B. A., & Elfring, T. (2010). How Does Trust Affect the Performance of Ongoing Teams? The Mediating Role of Reflexivity, Monitoring and Effort. Academy of Management Journal, 53(3), 535–549. 5-item Likert-type scale for measuring intrateam trust.